Ordering Repeat Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

How to Request a Repeat Prescription

Repeat prescriptions may be ordered:

  • Online
    You can order your repeat prescriptions on a computer, tablet or smartphone via Patient Access or the NHS App. You will need to provide the name of the medication and dosage.
  • You can also order by using an online form
  • In Person
    Tick the boxes on your green repeat medication slip and return it to the surgery or your pharmacy
  • Email
    You can send your request to [email protected]
  • If you are housebound or over the age of 70, you may order your repeat prescriptions over the telephone 01902 639000 option 2, between the hours of 11am and 4pm. Wednesdays between 10 am and 1pm

Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

Questions about your Prescription

If you have questions about your medication, our prescriptions team can answer your questions on prescriptions and over-the-counter medicines.

You can also contact us at the surgery in two ways.

  • Call our prescriptions team after 11am on 01902 639000 option 2
  • Fill in an online form

Why can’t I get a prescription for an over the counter medicine?

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.

You can do this in three ways. 

  • Use an online form.
  • Call the surgery during our opening times
  • Visit the surgery during our opening times

Prescription Charges

Find out more about prescription charges on

About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions
  • by calling the prescription line on 01902 639000 option 2

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.