Registration for Online Services

Patients who wish to register for online services in order to book or cancel appointments, order repeat prescriptions, view summary records and clinical correspondence online are to complete the registration form.

ID verification is required to ensure that access is granted only to the patient or their authorised representative(s). All patients will be requested to provide two forms of ID verification in line with the NHS Good Practice Guidance on Identity Verification, and Lockfield surgery accepts the following forms of ID:

·         Photo ID (passport or driving licence)

·         Proof of address (bank statement or utility bill)

Only the completed registration form will be scanned into the individual’s healthcare record. Staff are to remind patients that GP online services are free and available to all registered patients.

At Lockfield surgery it takes approximately [seven] days to process online service requests.