Join our Patient Participation Group (PPG)

Non-urgent advice:

The Patient Participation Group (PPG) is all about you, our patients, giving feedback on the care you receive.

Have a say about your views on what we do in the practice, our staff, services, appointments and how we meet your needs.

We want you to receive the best possible treatment in all aspects of your care and want you to participate in the choices and plans we make.

We would also like everyone to be responsible for their health and wellbeing and ensure you are proactively involved in decisions about your care.

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.

Why should I join?

You have been to the surgery as a patient, parent, carer or friend.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings we will forward you the minutes.

Who manages the mailing list for the PPG? 

The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please complete the below online form. Alternatively, you can ask us about it when you next visit the practice.